Technical Skills
- Linux OS System Administration
- Networking – CCNA preferred
- Database Administration MySQL
- Possess expertise and special knowledge of operating systems, devices, applications and software.
Applicants must demonstrate
- Outstanding Communication skills and active listening . (this position requires applicants to have excellent English language skills)
– Ability to explain complex ideas to those with limited IT and systems knowledge
– Exceptional verbal and written communication skills, English fluency is MUST
– Listening ability and patience
- Customer service and relationship management
– Stake-holder management
– Provide support to internal/external customers
- Empathy with users
- Acceptance of ownership
- Critical thinking skills (Support roles are often responding to technical problems that occur abruptly and require immediate solutions.)
Preference for candidates with Certifications in any of the following
- Linux System Admin
- Networking CCNA (Preferred)