UBS India Recruitment for IT System Engineers at Pune

Details:

• Information Technology (IT)
• Corporate Center

Your role:

• Do you like to work and explore multiple, complex IT technologies? Are you a customer-focused team player, who enjoys to become part of a large global organization? Would you like to take a chance to drive your career?

We are looking for someone like that who can help us with the following key tasks:

• provide level 2/3 technical and business support for Splunk. As the product is newly integrated you will be part of a project team to onboard Splunk into the Operations. (Incident & Problem Management)
• manage the interface to our Engineering by addressing functional requirements, potential issues, keeping track of these issues until they are solved. We have a strong service delivery culture with the aim to provide the best service to our clients.
• deploying new Releases onto the platform
• participate in different projects, including upgrade, migration or client related activities
• cover the AMERS time zone by leading potential Major incidents on various tools within the groups remind.
• create and enhance documentation and training to our clients globally.

Your team:

• In this role you are part of a high-performing team of Splunk Experts. You will meet a committed, quality driven and very technical team understanding not just the Logging Infrastructure Splunk but is as well generally interested in IT and its processes to be as efficient as possible.
• The team today is based in Switzerland, India, Singapore and Nashville. The Splunk team is complemented by a broader team focused on Service Operations for various other tools supporting the ITIL processes. This includes ServiceNow, Netcool, AppDynamics, IPSoft to name just a few.
• In addition to your Service Operation core team you will deal with colleagues and clients situated both far and near including developers in APAC, Europe and the US.