Wolters Kluwer Entry Level Recruitment for Cloud Support Engineers at Pune

Table of Contents - Job

Job Positions

  • Cloud Support Engineer

Job Details

Job Category

Job Type

Full Time

Interview Locations


Job Locations


Number of Openings

Not Mentioned –

Joining Time

Not Mentioned –

Desired Experience

Freshers / Experienced


As per Company Standards

Qualification Criteria

  • Bachelor’s or Master’s degree in Computer Science

Job Description

Key Responsibilities

  • Provide a high level of technical support and assistance for our internationally based customers and consultants concerning cloud environments.
  • Analyse technical questions or reproduce technical problems and provide or develop appropriate solutions related to the SaaS architecture based on the Azure stack.
  • Monitor, identify, troubleshoot server and network issues.
  • Interface with the technical and functional implementation teams which include Application Developers, System Integrators, Database Administrators, System Administrators, Analysts and Consulting professionals.
  • Develop and maintain technical expertise in assigned areas of product functionality and utilize that expertise effectively to help customers and solve their issues.
  • System maintenance activities – tracking, troubleshooting & fixing ongoing issues, deployment of system updates, document implemented solutions and end-user support on undocumented issues.
  • Project delivery activities – planning and implementation of environments with accordance of roadmap, installation, and configuration of software on dev-to-production environments and maintenance of environments consistency.

Key Requirements

  • A Bachelor’s or master’s degree in Computer Science
  • Knowledge or experience with Azure DevOps or other cloud platforms.
  • Knowledge or experience with the following Database Technologies: Microsoft SQL Server and/or Oracle.
  • Knowledge or experience with Java, C++, Windows, Linux and any other language or OS.
  • Strong problem solving and analytical skills.
  • Strong organizational, time management and prioritization skills, ability to multi-task and meet deadlines.
  • Excellent communication skills in English, written and verbal.
  • Flexibility of working in a broader time-range with teammates from other time zones.
  • Ready to work on weekends for resolving business critical issues if required.
  • Knowledge or experience with Application Monitoring Tools (i.e. AppDynamics, or DynaTrace, SolarWinds, Zabbix, Jama, Git, New Relic or Grafana) is a plus.
  • Experience with cloud performance tuning and security testing is a plus.

Important Instructions

How to Apply ?

Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.


Note: Please apply quickly before this Job expires.

Wolters Kluwer

About Company: Wolters Kluwer (AEX: WKL) is a leading global provider of information, software, and services for professionals. We serve customers in more than 180 countries, operating through four divisions: Health; Tax & Accounting; Governance, Risk & Compliance; and Legal & Regulatory. The Company is committed to helping professionals improve the way they do business and solve complex problems with confidence in an ever-changing world.

Wolters Kluwer reported 2020 annual revenues of €4.6 billion, employs over 19,000 people worldwide and maintains operations in over 40 countries. The company is headquartered in Alphen aan den Rijn, the Netherlands. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.
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