CDK Global Entry Level Recruitment for Client Technical Analysts at Pune, Last Date – 4 June 2021

Table of Contents - Job

Job Positions

  • Client Technical Analyst

Job Details

Job Category

Job Type

Internship

Interview Locations

Pune

Job Locations

Pune

Number of Openings

Not Mentioned –

Joining Time

Not Mentioned –

Desired Experience

Freshers / Experienced

Salary

As per Company Standards

Company Benefits / Terms​

  • Job Type: Internship (12 Months)
  • Stipend: 15000 per month

Qualification Criteria

  • 2022 BATCH – BCA, BCS, MCS and MCA
  • 60% throughout Academics is mandatory
  • Fresher/ Experienced with willingness to work in a technical customer service environment
  • Experience with Microsoft Office products and SQL

Skills Requirement

Key Skills

Microsoft Office Products, SQL

Desired Skills

  • Strong written and verbal English language skills
  • Ability and willingness to communicate via phone and email with U.S. team members
  • Strong organizational skills
  • Problem solving ability
  • Reliability
  • Solid technical aptitude skills

Job Description

Position Summary

  • Client Technical Analyst position works under the direction of a Pune Team Leader and a US-based Account Operations Manager to set-up and troubleshoot data collect process from automotive dealership computer systems.

Position Responsibilities and Essential Functions

  • Perform data aggregation set-ups and troubleshoot failed data processes as assigned. These issues can range from the simplest to very complex
  • Communicate effectively with automotive dealership personnel or data providers via phone and email
  • Create case logs, record information, establish resolution time, follow-up on issues, and escalate complex issues
  • Guide dealers through resolution of technical issues
  • Provide world-class customer support
  • Apply intuitive problem-solving skills and document the knowledge
  • Work in a team environment, assisting team members when necessary
  • Work in an environment with competing priorities
  • Flexible to work in US shifts (6 PM to 3 AM)

Important Instructions

Selection Process

  • Online Test
  • Technical Interview
  • Project Manager Interview
  • HR Discussion

Instructions to Apply

  • Online test date and time will be updated to the registered candidates
  • Shortlisted candidates from the test should be available for the further online interview process
  • Candidates should be available for immediate joinings
  • Test Date : 2021.05.26 01:34:00 – 2021.06.04 21:00:00

How to Apply ?

Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.

Last Date to Apply: 04/06/2021

About Company: CDK Global is a leading provider of integrated data and technology solutions to the automotive, heavy truck, recreation, and heavy equipment industries. Focused on enabling end-to-end, omnichannel retail commerce through open, agnostic technology, CDK Global provides solutions to dealers and original equipment manufacturers, serving nearly 15,000 retail locations in North America. CDK solutions connect people with technology by automating and integrating all parts of the dealership and buying process, including the acquisition, sale, financing, insuring, parts supply, repair and maintenance of vehicles.

We’re hiring to support your growth and ours – Green light your career.
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