Table of Contents - Job
Job Positions
- Application Support Engineer – Healthcare Information System
Job Details
Job ID / Advertisement No.
R01052813
Job Category
Job Type
Full Time
Interview Locations
Bangalore
Job Locations
Bangalore
Number of Openings
Not Mentioned –
Joining Time
Not Mentioned –
Desired Experience
0 Years
Salary
As per Company Standards
Qualification Criteria
- BTech/BE (Any Specialization, Computers)
Job Description
- Provide Enterprise level product support to clients (internal and external) via phone, email & remote.
- Resolve assigned incidents within the SLA timelines working with internal (L3/IT/Development) and external (clients/vendor) resources.
- Monitor dashboards indicating application & server health. Maintain 100% application/server uptime by resolving the application issues reported
Document all resolution activities, communication related to support request/Incidents in the respective support/incident ticket. - Maintain status of issues in incident tracking system and perform appropriate follow-up on escalated issues.
- Participate in new product roll outs, maintenance releases, testing, documentation and operational improvement projects.
- Contribute to Knowledge Base in conjunction with the execution of issue resolution duties.
Important Instructions
Instructions to Apply
- Your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
How to Apply ?
Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.
ONLINE APPLICATION
Note: Please apply quickly before this Job expires.
Job Tagged in
About Company: At 3M we apply science in collaborative ways to improve lives daily as our employees connect with customers all around the world.
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.
M*Modal offers a new breed of speech understanding applications. Our hosted conversational documentation services help healthcare providers capture clinical information from dictation and transform it directly into accessible, retrievable, and shareable electronic files. M*Modal serves hospitals, medical clinics, and medical transcription companies representing a transaction volume of more than 400 million dictation minutes a year.
3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.
M*Modal offers a new breed of speech understanding applications. Our hosted conversational documentation services help healthcare providers capture clinical information from dictation and transform it directly into accessible, retrievable, and shareable electronic files. M*Modal serves hospitals, medical clinics, and medical transcription companies representing a transaction volume of more than 400 million dictation minutes a year.