ACT Fibernet Telephonic Interview for Network Engineers May 2020 at Chennai, Coimbatore

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ACT Fibernet Telephonic Interview for Network Engineers May 2020 at Chennai, Coimbatore - Job Summary

Greetings to ChetanaS from ACT Fibernet ! Telephonic Interview for Network Engineer, Chennai & Coimbatore.

Job Positions

  • Network Engineer

Job Details

Job Type

Full Time

Number of Openings

Not Mentioned –

Joining Time

Not Mentioned –

Desired Experience

1-6 Years

Salary

Negotiable

Company Benefits / Terms​

  • All the selected candidates shall be hired under “On rolls” of ACT Fibernet
  • Benefits includes Training Support, Medical Insurance, Petrol Conveyances, PF and (ESIC- Subject to the applicability)
  • CTC Negotiable

Qualification Criteria

  • Required Bachelors degree or equivalent
  • 1-6 Years Hands on experience in Trouble shooting of Networking and Hardware

Locations

Interview Locations

Chennai, Coimbatore

Job Locations

Chennai, Coimbatore

Skills Requirement

Key Skills

Networking and Hardware Troubleshooting

Job Description

Details:

  • Job Designation: Network Engineer – Fault Repair (On Rolls of ACT Fibernet) – Field Technician
  • Purpose of the Role: Responsible for 100% customer Service and maintenance of network element on field in the designated area
  • Key Result Area: This position plays a critical role in driving operational efficiency through management of material and time consumption, quality adherence and brining in areas of improvement for process betterment in the organization

Job Description:

  • Assume overall responsibility for ensuring 99.99% Customer Uptime
  • Ensure that the switches in the network are maintained as per norms
  • Ensure support for timely connectivity for all the cross functional teams
  • Maintain the network database and submit the required report to the reporting manager on regular intervals
  • Attend customer complaints on field and give quality resolution within the TAT
  • Provide timely resolution of technical complaints through analysis/ trouble shooting
  • Monitor NMS through relevant application and take appropriate action based on the events
  • Analyse repeat complaints and ensure implementation of corrective measures through escalations if required
  • 100% compliance on safety and cardinal rules
  • Responsible for process adherence
  • Provide structured feedback to management to provide permanent solutions to improve service level

Important Instructions

Selection Process

  • Mode of Interview : Telephonic

How to Apply ?

Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.

Note: Please apply before the Job URL expires.

Job Tagged in

ACT Fibernet

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