ACT Fibernet Telephonic Interview for Network Engineers May 2020 at Chennai, Coimbatore
Table of Contents - Job
ACT Fibernet Telephonic Interview for Network Engineers May 2020 at Chennai, Coimbatore - Job Summary
Greetings to ChetanaS from ACT Fibernet ! Telephonic Interview for Network Engineer, Chennai & Coimbatore.
- Network Engineer
Number of Openings
Company Benefits / Terms
- All the selected candidates shall be hired under “On rolls” of ACT Fibernet
- Benefits includes Training Support, Medical Insurance, Petrol Conveyances, PF and (ESIC- Subject to the applicability)
- CTC Negotiable
- Required Bachelors degree or equivalent
- 1-6 Years Hands on experience in Trouble shooting of Networking and Hardware
- Job Designation: Network Engineer – Fault Repair (On Rolls of ACT Fibernet) – Field Technician
- Purpose of the Role: Responsible for 100% customer Service and maintenance of network element on field in the designated area
- Key Result Area: This position plays a critical role in driving operational efficiency through management of material and time consumption, quality adherence and brining in areas of improvement for process betterment in the organization
- Assume overall responsibility for ensuring 99.99% Customer Uptime
- Ensure that the switches in the network are maintained as per norms
- Ensure support for timely connectivity for all the cross functional teams
- Maintain the network database and submit the required report to the reporting manager on regular intervals
- Attend customer complaints on field and give quality resolution within the TAT
- Provide timely resolution of technical complaints through analysis/ trouble shooting
- Monitor NMS through relevant application and take appropriate action based on the events
- Analyse repeat complaints and ensure implementation of corrective measures through escalations if required
- 100% compliance on safety and cardinal rules
- Responsible for process adherence
- Provide structured feedback to management to provide permanent solutions to improve service level
- Mode of Interview : Telephonic
How to Apply ?
Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.
Note: Please apply before the Job URL expires.