ACT Fibernet Telephonic Interview for Network Engineers at Chennai, Coimbatore, May 2020

Table of Contents - Job - ACT Fibernet

Greetings to ChetanaS from ACT Fibernet ! Telephonic Interview for Network Engineer, Chennai & Coimbatore.

Job Positions

  • Network Engineer

Job Details

Job Type

Full Time

Interview Locations

Chennai, Coimbatore

Job Locations

Chennai, Coimbatore

Number of Openings

Not Mentioned –

Joining Time

Not Mentioned –

Desired Experience

1-6 Years



Company Benefits / Terms​

  • All the selected candidates shall be hired under “On rolls” of ACT Fibernet
  • Benefits includes Training Support, Medical Insurance, Petrol Conveyances, PF and (ESIC- Subject to the applicability)
  • CTC Negotiable

Qualification Criteria

  • Required Bachelors degree or equivalent
  • 1-6 Years Hands on experience in Trouble shooting of Networking and Hardware

Skills Requirement

Key Skills

Networking and Hardware Troubleshooting

Job Description


  • Job Designation: Network Engineer – Fault Repair (On Rolls of ACT Fibernet) – Field Technician
  • Purpose of the Role: Responsible for 100% customer Service and maintenance of network element on field in the designated area
  • Key Result Area: This position plays a critical role in driving operational efficiency through management of material and time consumption, quality adherence and brining in areas of improvement for process betterment in the organization

Job Description:

  • Assume overall responsibility for ensuring 99.99% Customer Uptime
  • Ensure that the switches in the network are maintained as per norms
  • Ensure support for timely connectivity for all the cross functional teams
  • Maintain the network database and submit the required report to the reporting manager on regular intervals
  • Attend customer complaints on field and give quality resolution within the TAT
  • Provide timely resolution of technical complaints through analysis/ trouble shooting
  • Monitor NMS through relevant application and take appropriate action based on the events
  • Analyse repeat complaints and ensure implementation of corrective measures through escalations if required
  • 100% compliance on safety and cardinal rules
  • Responsible for process adherence
  • Provide structured feedback to management to provide permanent solutions to improve service level

Important Instructions

Selection Process

  • Mode of Interview : Telephonic

How to Apply ?

Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.

Note: Please apply quickly before this Job expires.

Job Tagged in

ACT Fibernet

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