Akamai Technologies Recruitment for Site Reliability Engineers at Bangalore

Table of Contents - Job

Job Positions

  • Site Reliability Engineer – App Support + Monitoring

Job Details

Job Category

Job Type

Full Time

Number of Openings

Not Mentioned –

Joining Time

Not Mentioned –

Desired Experience

2-4 Years

Salary

As per Company Standards

Qualification Criteria

  • BTech/BE in Electrical, Electronics/Telecommunication, Mechanical, Computers, MTech, MS/MSc

Locations

Interview Locations

Bangalore

Job Locations

Bangalore

Skills Requirement

Key Skills

TCP, Automation, Oracle SQL, Networking, Linux, Application Support, Splunk, Monitoring, Python

Desired Skills

  • 2 plus years of experience in operating and supporting complex web applications operating in microservice architectures.
  • Solve complex problems in a timely and accurate manner through active troubleshooting at all levels of application stack (incl. environment and underlying platform)
  • Knowledge in Oracle SQL for troubleshooting data integrity, reporting and data analysis.
  • Fair knowledge of internet and network protocols (TCP/IP, HTTP/HTTPS, DNS) and tools.
  • Experience analyzing logs using tools, such as Splunk or ELK (Elasticsearch, Log stash, Kibana)
  • Experience working with REST API and hands on experience in using API clients(for ex : POSTMAN).
  • Intermediate knowledge of Web programming technologies (HTML, JavaScript, JSP, etc.
  • Basic experience using version control systems, like GIT and Perforce
  • Practical ability to automate by scripting in Python, bash or similar scripting languages.
  • Knowledge of Java application management.
  • Ability to prioritize and manage multiple issues to ensure resolution of the most critical ones.
  • Ability and willingness to participate in On-call rotation.

Job Description

Details:

  • Role: Technical Support Engineer
  • Role Category: Admin/Maintenance / Security / Datawarehousing

About the Job:

  • The DevOps Engineer in the Portal DevOps team has the responsibility to ensure smooth operation and up-time of Akamai’s Luna Portal services and infrastructure. Monitor and manage the scalability, availability, and security of Akamai’s critical Portal infrastructure, and work closely with Software Engineering teams to advise on the operational aspect of the software they develop. As a DevOps engineer for application support you will be an integral member of a team responsible for quickly resolving highly technical, complex issues and is expected to demonstrate initiative, quick learner, and to collaborate fully as a member of the Engineering team. Application Support at Akamai Portal , you will work with a microservices-based platform, utilizing modern technologies, such as Docker, Mesos, Marathon, Kafka, Apache Cassandra and others, spanning on-prem and cloud infrastructures.

About the Team:

  • Akamai Control Center is Akamai’s public portal, the critical interface used by Akamai’s customers and internal teams to manage Akamai services, access support materials, review analytic data, and plan their online events. We are committed to enhance our user’s experience and create a unique competitive differentiator in terms of feature set, self-service, speed, availability and security.

Responsibilities:

  • Provide ongoing operational support for complex web applications operating on Akamai Control Center (Portal) platform.
  • Solving complex problems in a timely and accurate manner through active troubleshooting, automation and systems programming.
  • Analysis and resolution of availability and performance issues affecting Luna’s users and internal stakeholders, this also includes access related queries and how-to questions.
  • Providing system support and troubleshooting and updating all the stakeholders via the JIRA service desk ticketing application.
  • Response, active ownership, and drive towards fixing availability & performance issues reported to the Portal DevOps team, including cooperation with Software Development teams and other internal stakeholders
  • Participate in incident resolution processes driving restoration and repair of service-impacting issues.
  • Working closely with the applications teams and being able escalate issues to the dev team for further changes or upgrades of the product/application.
  • Responsible for maintaining and creating Knowledge Base Articles.

Important Instructions

How to Apply ?

Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.

Online Application

Note: Please apply before the Job URL expires.

Akamai Technologies

About Company: Akamai is the leading global service provider for accelerating content and business processes online. Akamai has transformed the Internet from a chaotic network into a predictable, scalable, and secure business platform. Akamai routinely handles 15% of total Internet traffic. The company has created the world’s largest and most widely used on-demand distributed computing platform, with more than 14,000 servers in 1,100 networks in 65+ countries.

1,726 organizations have formed trusted relationships with Akamai, improving revenue and reducing costs by maximizing the performance of their online businesses. Akamai’s customers include 6 of the top 10 companies from the DJIA, 6 of the top 10 agencies on the Keynote Government 40 index, and many Fortune 500 companies. In India, Akamai’s customers include Rediff.com, Sify.com, NDTV, FabMall, Indiatimes, amongst others. The company’s strong partner ecosystem includes IBM and EDS, as well as Web-hosting companies, systems integrators, Web developers, software and hardware vendors, and network providers.

Headquartered in Cambridge, Massachusetts, Akamai’s industry-leading services, matched with world-class customer care, are used by hundreds of today’s most successful enterprises and government agencies around the globe. In India, Akamai’s office is located in Bangalore.
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