Arrow India Recruitment for IT Service Desk Analysts at Bangalore

Table of Contents - Job

Job Positions

  • IT Service Desk Analyst I

Job Details

Job Category

Job Type

Full Time

Interview Locations

Bangalore

Job Locations

Bangalore (GESC)

Number of Openings

Not Mentioned –

Joining Time

Not Mentioned –

Desired Experience

1+ Years

Salary

As per Company Standards

Qualification Criteria

  • Typically requires a 4 year degree and 1–2 years of experience or a 2 year degree and equivalent related experience

Skills Requirement

Key Skills

Service Desk, IT Support

Desired Skills

What We Are Looking For:

  • Typically requires a 4 year degree and 1–2 years of experience or a 2 year degree and equivalent related experience
  • Has no discretion to vary from established procedures
  • Has no related work experience or has work experience but requires formal training in theories/concepts in own function
  • Works under close supervision

Job Description

Details:

  • Regular
  • Job Id: R172349
  • Posted Date: 8.4.2020
  • Job Category: Information Technology

Description:

  • Help Desk Analysts are on the frontline of customer support. They are focused on helping to resolve technical issues end users encounter, or connecting those users with more intensive IT support, when needed.

What You’ll Be Doing:

  • A Tier 1 Help Desk Analyst typically takes the initial inquiry and manages relatively simple hardware, software or network issues.
  • A help desk analyst spends most of the day performing remote support. This can take several forms:
    – Over-the-phone support
    – Screen sharing or remote control
    – Live chat support
    – Email support

Important Instructions

How to Apply ?

Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.

ONLINE APPLICATION

Note: Please apply quickly before this Job expires.

Arrow Electronics, Inc.

About Company: Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 109 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 175,000 leading technology manufacturers and service providers. With 2019 sales of USD $29 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible.

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what’s possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/.
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