Job Function(s): Customer/Technical Support, Information Technology
Responsible for providing IT Infrastructure support covering cloud and on premise products like Windows, Azure, MS Office and other business applications to our global customers
Collaborate with 5.6+ Million Users globally to ensure seamless functioning of business
Work in partnership with various business domains like Banking, Finance, Insurance, Communications, Media, Retail, HealthCare, Life Sciences, Technology Consulting etc.
Provide expert solutions on infrastructure, applications, hardware and software installations and networking queries
Accountable for gathering information through client conversation and ensuring optimal resolution
Engage in business interactions with end users to provide innovative approaches
Evaluate the critical needs of the users and provide quality deliverables to enhance user satisfaction
Clarify user queries and work collaboratively to ensure there is no business impact
Using high level of problem solving and critical thinking skills to engage in time-bound tasks
Industry standard business hours with rotational shifts to support global customers
Delivery locations across India encouraging relocation based on business requirement
Good communication skills & Should be open to work in flexible shifts
Important Instructions
Instructions to Apply
Application Deadline – 30th November 2021 11:00 PM
How to Apply ?
Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.
About Company: Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world.