DELL Entry Level Recruitment for Technicians (Technical Support) at Bangalore, Last Date – 5 June 2021

Table of Contents - Job

Job Positions

  • Technician, Technical Support

Job Details

Job ID / Advertisement No.

R105203

Job Category

Job Type

Full Time

Interview Locations

Bangalore

Job Locations

Bangalore

Number of Openings

Not Mentioned –

Joining Time

Not Mentioned –

Desired Experience

Freshers / Experienced

Salary

As per Company Standards

Company Benefits / Terms​

  • We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

Qualification Criteria

  • Graduate Fresher to 4 years of relevant work experience

Skills Requirement

Key Skills

Technical Support

Desired Skills

Essential Requirements

  • Excellent communications skills, First-rate customer focus, phone etiquette and work ethic
  • Graduate Fresher to 4 years of relevant work experience required
  • Undergrad with 1 year of relevant work experience required
  • Should be willing to work in shifts in a 24 x7 work environment
  • Ability to handle stressful situations.

Desirable Requirements

  • Good Knowledge of PC Hardware/ Software for desktop & portable systems
  • Any relevant Certification/ Qualification.

Job Description

Description

  • At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.
  • Join us as a Technician Technical Support on our Technical support team in Bangalore to do the best work of your career and make a profound social impact.

What you’ll achieve

  • As part of our Technical Support team you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.

You will

  • Provide first level Support on Dell supplied products and/or peripherals, Assign incidents in line with documented guidelines and procedures
  • Demonstrate good judgment in analyzing information to make routine decisions, handle inbound calls, emails, and web interface to support existing and new customers
  • Learn Dell Technologies products & services and should be able to identify how these products and services align to customer needs
  • Be compliant and adhere to process design as per the management decision, Cooperate and collaborate with colleagues, cross- functionally, to support the technical solution process
  • Clearly and concisely log and track details of solutions provided to resolve customer issues while maintaining and updating customer database

Take the first step towards your dream career

  • Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Important Instructions

Instructions to Apply

  • Application closing date: 5 June 2021

How to Apply ?

Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.

ONLINE APPLICATION

Last Date to Apply: 05/06/2021

Dell Technologies

About Company: Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life — while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.
Scroll to Top
Send this to a friend