DXC Technology Entry Level Recruitment for Senior Assistant Service Delivery Coordinators at Multiple Locations
- Updated: August 26, 2021
- Bangalore, Chennai, Noida, Gurgaon, Hyderabad
- 0-1 Years
- 2.6 LPA (FIXED) + Night Shift Allowance
- DXC Technology
Table of Contents - Job - DXC Technology
Job Positions
- Senior Assistant Service Delivery Coordinator
Job Details
Job Category
Job Type
Full Time
Interview Locations
Bangalore, Chennai, Noida, Gurgaon, Hyderabad
Job Locations
Bangalore, Chennai, Noida, Gurgaon, Hyderabad
Number of Openings
Not Mentioned –
Joining Time
Not Mentioned –
Desired Experience
0-1 Years
Salary
2.6 LPA (FIXED) + Night Shift Allowance
Qualification Criteria
- Bachelor’s Degree (BSc IT, Computer Science, BCA, BSc Mathematics, Physics, Chemistry)
- 60% aggregate in academics (10th, 12th & Graduation)
Job Description
Roles and Responsibilities
- Candidate plays a role of an ongoing interface between client and DXC.
- Assist in gathering the required information, to handle customer software, technical quires, troubleshooting and problem solving of end user issues.
- Manage customer expectations regarding estimated response times for issue resolution, meet SLAs like response and resolution times.
- by partnering with L2, and L3 teams within the organization.
- Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate.
- Own customer technical issues from initial report to resolution, communicating the customers regularly regarding issue status.
- Monitoring the given tasks as needed.
- Ensures compliance with internal processes and standards for IT Support.
Job Specifications
- An Ability to work with cross functional teams across all domains
- Good written and spoken English
- Flexible to work – 24×7 Support (night/morning shifts)
Important Instructions
How to Apply ?
Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.
ONLINE APPLICATION
Note: Please apply quickly before this Job expires.
Job Tagged in
[ View All ] Company: DXC Technology
[ View All ] Category: IT Software Jobs
[ View All ] Batch: 2021 Passout
DXC Technology
About Company: DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. With decades of driving innovation, the world’s largest companies trust DXC to deploy the Enterprise Technology Stack to deliver new levels of performance, competitiveness, and customer experiences.
What we do
We deliver the IT services our customers need to modernize operations and drive innovation across their entire IT estate.
We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace.
How we work
Every day, we earn our customers’ trust by delivering transformative technologies to ensure the success, safety and well-being of businesses and people worldwide.
We provide world-class IT services at scale from our Global Innovation and Delivery Centers in North America, South America, Europe, Asia and Australia. Our globally connected centers enable us to solve complex technology challenges and transform our customers’ businesses through our dedicated delivery workforce of more than 110,000 people. With globally distributed teams and rich engineering skills, DXC offers competitive solutions to address customers’ cost, regulatory, language and business continuity requirements.
We leverage the power of partnerships through our curated DXC ecosystem of technology leaders. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across the Enterprise Technology Stack.
What we do
We deliver the IT services our customers need to modernize operations and drive innovation across their entire IT estate.
We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace.
How we work
Every day, we earn our customers’ trust by delivering transformative technologies to ensure the success, safety and well-being of businesses and people worldwide.
We provide world-class IT services at scale from our Global Innovation and Delivery Centers in North America, South America, Europe, Asia and Australia. Our globally connected centers enable us to solve complex technology challenges and transform our customers’ businesses through our dedicated delivery workforce of more than 110,000 people. With globally distributed teams and rich engineering skills, DXC offers competitive solutions to address customers’ cost, regulatory, language and business continuity requirements.
We leverage the power of partnerships through our curated DXC ecosystem of technology leaders. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across the Enterprise Technology Stack.