L&T Infotech Recruitment for IS Service Desk Analysts in India

Table of Contents - Job

Job Positions

  • IS-Service Desk Analyst

Job Details

Job Type

Full Time

Number of Openings

Not Mentioned –

Joining Time

Not Mentioned –

Desired Experience

2+ Years

Salary

As per Company Standards

Locations

Interview Locations

India

Job Locations

India

Skills Requirement

Key Skills

Service Desk, Cloud, Technical Support, Customer Service, Technology

Job Description

Details:

  • Date: May 8, 2020
  • Location: IN
  • Minimum Experience: 2+ Years

Required Skills:

  • Troubleshooting Microsoft Windows OS (Desktop).
  • Troubleshooting Microsoft Office/ Outlook.
  • Network printing and file management in a networked enterprise environment.
  • Knowledge of interrelated domains like computer hardware, network and software applications.
  • Knowledge in troubleshooting and diagnosing IT Infrastructure problems (desktop/ OS/ software /internet/ network issues).
  • Ability to attend support phone calls and provide friendly customer service remotely/ physically attending technical issues.
  • Customer service – Must be able to provide excellent customer service.
  • English Communication skills – Demonstrate effective written and verbal communication skills.
  • Documentation skills – Maintain information in several documentation repositories.
  • Ability to follow standards for procedural / process changes to the environment.
  • Perform the necessary job related duties in a timely and effective manner.
  • Must be able to maintain high degree of accuracy and confidentiality.

Beneficial Skills/Technology:

  • Technical Certifications (Microsoft/ Networking/ etc).
  • Experience in voice-based technical support.
  • Experience in logging and coordinating issues with vendors.

Important Instructions

How to Apply ?

Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.

Online Application

Note: Please apply before the Job URL expires.

Larsen & Toubro Infotech Ltd

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