Sutherland Recruitment for Non Voice Process-Customer Service at Chennai
Table of Contents - Job
Greetings from Sutherland!!!
We have openings for Non Voice Process-Customer Service.
Only Telephonic Interview and No Walkins.
CANDIDATES WHO ARE CURRENTLY LIVING IN CHENNAI ALONE PLEASE APPLY.
2020 batch are also eligible to apply.
- Non Voice Process-Customer Service
Number of Openings
Company Benefits / Terms
- Cab facilities (Within the boundary limits)
- Excellent Growth
- Huge Incentives
- Non Voice (2020 Freshers / Experienced)
- Role: Associate/ Senior Associate (Non-Technical)
- Role Category: Voice
- Shift: Rotational night shift and rotational week off.
Roles and Responsibilities:
- Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Prepare product or service reports by collecting and analyzing customer information. Contribute to team effort by accomplishing related results as needed.
Customer Service Representative Skills and Qualifications:
- Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking
How to Apply ?
Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.