Sutherland Recruitment for Non Voice Process-Customer Service at Chennai

Table of Contents - Job

Greetings from Sutherland!!!

We have openings for Non Voice Process-Customer Service.

Only Telephonic Interview and No Walkins.

CANDIDATES WHO ARE CURRENTLY LIVING IN CHENNAI ALONE PLEASE APPLY.

2020 batch are also eligible to apply.

Job Positions

  • Non Voice Process-Customer Service

Job Details

Job Category

Job Type

Full Time

Number of Openings

80

Joining Time

Not Mentioned –

Desired Experience

0-4 Years

Salary

1.50-3.75 LPA

Company Benefits / Terms​

Benefits:

  • Cab facilities (Within the boundary limits)
  • Excellent Growth
  • Huge Incentives

Qualification Criteria

  • Non Voice (2020 Freshers / Experienced)

Locations

Interview Locations

Chennai

Job Locations

Chennai

Skills Requirement

Key Skills

Good Communication Skills, Vertex, Documentation, Teleperformance, Customer Support, Technical Support, Voice Process, International Voice Process, Ethiraj, Non Voice

Job Description

Details:

  • Role: Associate/ Senior Associate (Non-Technical)
  • Role Category: Voice
  • Shift: Rotational night shift and rotational week off.

Roles and Responsibilities:

  • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Prepare product or service reports by collecting and analyzing customer information. Contribute to team effort by accomplishing related results as needed.

Customer Service Representative Skills and Qualifications:

  • Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking

Important Instructions

How to Apply ?

Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.

Online Application

Note: Please apply before the Job URL expires.

Sutherland Global Services Private Limited

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