WIPRO Freshers Off-Campus for Digital Workspace Service Desk (DWSD) 2021, All India

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Job Positions

  • Digital Workspace Service Desk (DWSD) 2021

Job Details

Job Category

Job Type

Full Time

Interview Locations

All India

Job Locations

All India

Number of Openings

Not Mentioned –

Joining Time

Not Mentioned –

Desired Experience

0 Years

Salary

As per Company Standards

Company Benefits / Terms​

Stipend

  • 1st year Stipend – 15000 BASE + 488 ESI per month
  • 2nd year Stipend – 17000 BASE + 553 ESI per month
  • 3rd year Stipend – 19000 BASE + 618 ESI per month

Service Agreement

  • On joining, candidates would be required to sign a service agreement for 36 months

Qualification Criteria

Education

  • 10th Standard: 50% or above
  • 12th Standard: 50% or above
  • Graduation: 50% or 5.0 CGPA above as applicable by the university guidelines
  • Admission into EPGDBM degree will be subjected to the prevailing criteria and conditions as defined by the UGC Guidelines at the time of enrollment

Note

  • 10th, 12th & UG aggregate percentage should be the sum total of marks obtained against the maximum marks in all subjects in all semesters.
  • Selective subjects or marks on the marksheet should not be considered to calculate aggregate percentage.

Year of Passing

  • 2021 ONLY
  • Maximum of 3 years of education gap is allowed between 10th and Graduation.
  • No Gaps are allowed in Graduation period. Graduation should be completed within 3 years from the start of the Graduation.

Qualification

  • BCom, BBA, BBM, BMS, BA and BSc economics Only
  • No MBA

Other Criteria

  • Only Fulltime courses. No Part-time or Correspondences or Distance learning education in either 10th or 12th or Degree. Graduation should be recognized by the Central/State Government of India.
  • No standing Arrears or backlogs at the time of selection process.
  • Should be an Indian Citizen or should hold a PIO or OCI card, in the event of holding a passport of any other country.
  • Bhutan and Nepal Nationals need to submit their citizenship certificate.
  • Candidates who have participated in any selection process held by Wipro in the last three months are not eligible.

Skills Requirement

Key Skills

NA

Job Description

Overview

  • Digital Workspace Service Desk is a unique learning-integrated program which offers students a chance to build a remarkable career with Wipro, while pursuing their higher education in EPGDBM (Executive Post Graduate Diploma in Business Management) from a premier educational institution in India, sponsored by Wipro. Key features & eligibility details of the programme have been listed below, kindly go through the same.
  • Wipro is taking steps to prevent fraudulent agencies from issuing fake offers letters by introducing digitally signed offer letters for campus recruits. Offer letters will also contain the candidate’s photograph. The Wipro technical campus offer letters can only be downloaded by the respective candidates through the Wipro portal and will not be sent by courier or email.

Job Description

  • Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web.
  • Excellent communication skills required as you will work in International Voice Support.
  • Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.
  • Responding in a timely manner to service issues, request, and take care of the complete operations.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
  • Provide support, including procedural documentation & relevant reports.
  • Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services.
  • Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).

Important Instructions

Selection Process

  • Preliminary Screening
  • Technical Interview
  • HR Interview
  • It will solely be at the discretion of Wipro to permit / restrict participation of any candidate, whether eligible or not, in the selection process of DWSD 2021.

How to Apply ?

Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.

ONLINE APPLICATION

Note: Please apply quickly before this Job expires.
About Company: Here at Wipro, we are proud to be an organization that takes pride in its workforce. At every step, we have been built by individuals who have gone beyond the limits of personal goals and leaped across boundaries. It is the freedom provided to every individual at Wipro to learn, grow and create a career path that makes us an organization of opportunities beyond boundaries. Beyond boundaries of region, age, gender, ability and routine. We invite you to be a part of this experience. Helping clients create successful and adaptive businesses.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: Wipro) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics, and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability, and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.

Serving clients in 175+ cities across 6 continents, we help customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and vertically aligned business model. Our 55+ dedicated emerging technologies ‘Centers of Excellence’ enable us to harness the latest technology for delivering business capability to our clients. Wipro also champions optimized utilization of natural resources, capital, and talent.

We are a trusted partner of choice for global businesses looking to ‘differentiate at the front’ and ‘standardize at the core’ through technology interventions. As organizations re-engineer themselves to be more responsive to customer needs, Wipro is well positioned to be a partner and co-innovator to businesses in their transformation journey, by identifying new growth opportunities and facilitating their foray into new sectors and markets.
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