ZOHO Corporation Entry Level Recruitment for Technical Support Engineers at Tamilnadu
- Updated: November 8, 2021
- Tamilnadu
- Freshers / Experienced
- Not Specified
- Zoho Corporation
Table of Contents - Job - Zoho Corporation
Job Positions
- Technical Support Engineer (TSE)
Job Details
Job Category
Job Type
Full Time
Interview Locations
Tamilnadu
Job Locations
Tamilnadu
Number of Openings
Not Mentioned –
Joining Time
Not Mentioned –
Desired Experience
Freshers / Experienced
Salary
As per Company Standards
Job Description
Technical Support Engineer
- Provide voice based support to international/domestic customers over phone (Inbound and Outbound).
- Should be able to build a rapport with the customer, with clear and confident communication.
- Focus to be on customer satisfaction and first-time-resolution.
- Engaging with the technical team for providing faster resolutions to technical issues.
- Working closely with the technical content team to identify gaps in the help module.
- Willingness to work in night shifts.
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Technical Support Engineer
- Answer & Manage incoming Calls, Emails and Chats.
- Setup screen-sharing sessions with customers to troubleshoot issues.
- Validate feature/enhancement requests on the product and bring it to the attention of the Product team.
- Keeping Product knowledge updated with growing industry standards.
- Excellent Communication Skills
- Basic programming skills in C/ C++/ JAVA is an asset.
Important Instructions
Instructions to Apply
- Note: Only shortlisted candidates will be contacted for an interview.
How to Apply ?
Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.
Note: Please apply quickly before this Job expires.
Job Tagged in
[ View All ] Company: Zoho Corporation
[ View All ] Education: Any Graduate (UG), Any Post-Graduate (PG), BCA, BE / BTECH, BSC, MCA, ME / MTECH, MSC
ZOHO Corporation
About Company: Zoho Corporation is an Indian software development company. The focus of Zoho Corporation lies in web-based business tools and information technology, including an office tools suite, Internet of things management platform, and a suite of IT management software. The company was founded in 1996.