ZOHO Corporation Entry Level Recruitment for Technical Support Engineers at Chennai, Last Date – 10 October 2021

Table of Contents - Job - Zoho Corporation

We are hiring Technical Support Engineers.

Job Positions

  • Technical Support Engineer (TSE)

Job Details

Job Category

Job Type

Full Time

Interview Locations

Online Interview

Job Locations

Chennai

Number of Openings

Not Mentioned –

Joining Time

Not Mentioned –

Desired Experience

Freshers / Experienced

Salary

As per Company Standards

Job Description

Description

  • Deliver voice, email, and chat-based technical support.
  • Conduct online demos and customer trainings.
  • Requirement gathering and analysis.
  • Respond to RFI requests and timely follow-up with contacts.
  • Provide POC to leads.
  • Deliver accurate and timely solutions to customers.
  • Willingness to work night shifts.

We are looking for specialists who are

  • Excellent in written and spoken English.
  • Having 6 months or more experience in a client-facing role.
  • Proficient in offering phone-based support to USA or UK customers.
  • Flexible to work night shifts, and relocate.
  • Keen to learn new technologies.

Job Profile

  • As a support engineer, you are responsible to handle phone calls,e-mails, technical chats and online web sessions with prospects and customers.
  • To be the face of the product by having excellent presentation, in-depth knowledge on products to assist in implementation and troubleshooting.
  • The ideal candidate should have excellent verbal and written communication skills, a strong customer focus with an ability to work well in a team and prioritize your workload.
  • Also ready to work for 24*7 shifts with outstanding customer handling skills.

Technical Support – Server & workstation management

  • Besides soft-skills, more credits goes to candidates having a good understanding on modern IT management, ITSM concepts, exposure in Microsoft OSs, basic networking concepts, knowledge in Windows OS/applications, end-point security, IT operations and support management applications.

Important Instructions

Instructions to Apply

Here’s what you’ll have to know before you register:

  • Registration is mandatory for written test and interviews.
  • The written test and interviews will be held online.
  • We don’t encourage repeated attempts.
  • Only shortlisted candidates will be contacted.

How to Apply ?

Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.

Last Date to Apply: 10/10/2021

ZOHO Corporation

About Company: Zoho Corporation is an Indian software development company. The focus of Zoho Corporation lies in web-based business tools and information technology, including an office tools suite, Internet of things management platform, and a suite of IT management software. The company was founded in 1996.
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