ZOHO Corporation Entry Level Recruitment for Technical Support Engineers at Chennai, Last Date – 10 October 2021
Table of Contents - Job - Zoho Corporation
We are hiring Technical Support Engineers.
- Technical Support Engineer (TSE)
Number of Openings
- Deliver voice, email, and chat-based technical support.
- Conduct online demos and customer trainings.
- Requirement gathering and analysis.
- Respond to RFI requests and timely follow-up with contacts.
- Provide POC to leads.
- Deliver accurate and timely solutions to customers.
- Willingness to work night shifts.
We are looking for specialists who are
- Excellent in written and spoken English.
- Having 6 months or more experience in a client-facing role.
- Proficient in offering phone-based support to USA or UK customers.
- Flexible to work night shifts, and relocate.
- Keen to learn new technologies.
- As a support engineer, you are responsible to handle phone calls,e-mails, technical chats and online web sessions with prospects and customers.
- To be the face of the product by having excellent presentation, in-depth knowledge on products to assist in implementation and troubleshooting.
- The ideal candidate should have excellent verbal and written communication skills, a strong customer focus with an ability to work well in a team and prioritize your workload.
- Also ready to work for 24*7 shifts with outstanding customer handling skills.
Technical Support – Server & workstation management
- Besides soft-skills, more credits goes to candidates having a good understanding on modern IT management, ITSM concepts, exposure in Microsoft OSs, basic networking concepts, knowledge in Windows OS/applications, end-point security, IT operations and support management applications.
Instructions to Apply
Here’s what you’ll have to know before you register:
- Registration is mandatory for written test and interviews.
- The written test and interviews will be held online.
- We don’t encourage repeated attempts.
- Only shortlisted candidates will be contacted.
How to Apply ?
Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.