ZOHO Corporation Entry Level Recruitment for Technical Support Engineers, Multiple Locations

Table of Contents - Job - Zoho Corporation

ZOHO Hiring Technical Support Engineers at Chennai, Tenkasi, Renigunta

Job Positions

  • Technical Support Engineer (TSE)

Job Details

Job Type

Full Time

Interview Locations

Chennai, Tenkasi, Renigunta

Job Locations

Chennai, Tenkasi, Renigunta

Number of Openings

Not Mentioned –

Joining Time

Not Mentioned –

Desired Experience

Freshers / Experienced

Salary

As per Company Standards

Job Description

Technical Support Engineer

  • We’re looking for someone with
    1. Proficiency in English
    2. Attention to detail and a strong desire to learn
    3. Ability to work independently and deliver value to the customers and the company
    4. Should be willing to work in night shifts
    5. Must be interested in the accounting and finance side
  • Job Description
    1. Answering customer queries through phone, e-mail & chat about product features and capabilities.
    2. Helping customers with basic troubleshooting, configuration difficulties and advanced technical issues in the product by working closely with the development team.
    3. Prompt communication of customer requirements to the development team.
    4. Facilitate with product demos, implementations and training.

Technical Support Engineers at Chennai, Tenkasi, Renigunta

  • Answer & Manage incoming Calls, Emails and Chats.
  • Setup screen-sharing sessions with customers to troubleshoot issues.
  • Validate feature/enhancement requests on the product and bring it to the attention of the Product team.
  • Keeping Product knowledge updated with growing industry standards.
  • Excellent Communication Skills
  • Basic programming skills in C/ C++/ JAVA is an asset.

Important Instructions

Instructions to Apply

  • Note: Only shortlisted candidates will be contacted for an interview.

How to Apply ?

Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.

Note: Please apply quickly before this Job expires.

ZOHO Corporation

About Company: Zoho Corporation is an Indian software development company. The focus of Zoho Corporation lies in web-based business tools and information technology, including an office tools suite, Internet of things management platform, and a suite of IT management software. The company was founded in 1996.
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