ZOHO Corporation Entry Level Recruitment for Technical Support Engineers at Tamilnadu

Table of Contents - Job - Zoho Corporation

Job Positions

  • Technical Support Engineer (TSE)

Job Details

Job Type

Full Time

Interview Locations


Job Locations


Number of Openings

Not Mentioned –

Joining Time

Not Mentioned –

Desired Experience

Freshers / Experienced


As per Company Standards

Job Description

Technical Support Engineer

  • Provide voice based support to international/domestic customers over phone (Inbound and Outbound).
  • Should be able to build a rapport with the customer, with clear and confident communication.
  • Focus to be on customer satisfaction and first-time-resolution.
  • Engaging with the technical team for providing faster resolutions to technical issues.
  • Working closely with the technical content team to identify gaps in the help module.
  • Willingness to work in night shifts.

Technical Support Engineer

  • Answer & Manage incoming Calls, Emails and Chats.
  • Setup screen-sharing sessions with customers to troubleshoot issues.
  • Validate feature/enhancement requests on the product and bring it to the attention of the Product team.
  • Keeping Product knowledge updated with growing industry standards.
  • Excellent Communication Skills
  • Basic programming skills in C/ C++/ JAVA is an asset.

Important Instructions

Instructions to Apply

  • Note: Only shortlisted candidates will be contacted for an interview.

How to Apply ?

Please read all job details clearly and apply exactly as mentioned below only if you meet eligibility criteria.

Note: Please apply quickly before this Job expires.

ZOHO Corporation

About Company: Zoho Corporation is an Indian software development company. The focus of Zoho Corporation lies in web-based business tools and information technology, including an office tools suite, Internet of things management platform, and a suite of IT management software. The company was founded in 1996.
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